Terms of service
Welcome to Retrohaveneu. These Terms of Service (“Terms”) govern your use of our website, services, and purchases. By accessing or placing an order with Retrohaveneu, you agree to these Terms.
Use of Our Services
By using our website or purchasing from us, you confirm that you are at least the age of majority in your state or country of residence. You agree not to use our products or services for any illegal or unauthorized purpose, and you must comply with all applicable laws.
We reserve the right to refuse service to anyone at any time for any reason.
Orders and Product Availability
All orders are subject to acceptance and availability. We reserve the right to limit or cancel quantities purchased per person, household, or order.
We make every effort to display product details accurately, but we do not guarantee that product descriptions, colors, or other content are error-free. In the event of an error, we reserve the right to correct it or cancel the order.
Pricing and Payment
All prices are listed in the applicable currency and may be subject to change without notice. We reserve the right to modify or discontinue products at any time.
Payment must be completed at the time of purchase. We accept major payment methods as displayed at checkout. By submitting payment information, you authorize us to charge the total order amount.
Shipping and Delivery
Delivery times are estimates only and may vary depending on location, customs processing, or carrier delays. Retrohaveneu is not responsible for delays caused by shipping carriers or external factors beyond our control.
Customers are responsible for providing accurate shipping information. We are not liable for orders shipped to incorrect addresses provided by the customer.
Returns and Refunds
We offer returns or exchanges within 14 days of receiving your order, provided items are unused, unworn, and in original packaging.
Once returned items are received and inspected, approved refunds will be processed within 2–3 business days to the original payment method. Processing time may vary depending on your bank or payment provider.
For full details, please refer to our Return & Exchange Policy.
Intellectual Property
All content on the Retrohaveneu website, including images, logos, designs, and text, is the property of Retrohaveneu and may not be used, copied, or reproduced without written permission.
Limitation of Liability
To the maximum extent permitted by law, Retrohaveneu shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
All products are provided “as is” without warranties of any kind unless otherwise stated.
Privacy
Your submission of personal information is governed by our Privacy Policy. We are committed to protecting your data and handling it responsibly.
Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our services after changes are posted constitutes acceptance of those changes.
Contact Information
Address: 11494 Sweet Clover Ln #G, Cleveland, TX 77328, United States
Email: service@retrohaveneu.com
Phone: +1 (281) 806-6277
Customer Service Hours: Mon–Fri, 9:00 AM–6:00 PM CST