Privacy Policy

At Retrohaveneu, we value your privacy and are dedicated to protecting your personal information. This Privacy Policy describes how we collect, process, use, and protect your data when you access our website, browse our services, or place an order with us.

Information We Collect

To provide and improve our services, we may collect the following categories of information:

Personal contact information, including your name, email address, phone number, and delivery address
Order details and payment-related transaction information
Technical and browsing information, such as IP address, browser type, device information, and cookie data
Records of communications with our customer service team

We only collect information that is necessary for operating our services, fulfilling orders, and improving your overall experience.

How We Use Your Information

The information we collect may be used for the following purposes:

Processing, managing, and delivering your orders
Providing customer service and responding to inquiries
Sending order confirmations, updates, and important service notifications
Enhancing our website functionality, products, and customer experience
Detecting fraudulent activities and maintaining secure payment processes

Retrohaveneu does not sell, rent, or trade your personal information to third parties.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience. Cookies allow us to:

Remember your preferences and settings
Understand website usage and analyze performance
Improve our services and marketing activities

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functions.

Data Sharing

We may share your personal information only in the following situations:

With shipping and delivery providers to complete your orders
With payment service providers to process secure transactions
With legal or regulatory authorities when disclosure is required by applicable laws

All third-party service providers are required to protect your information and process it securely.

Data Security

We use appropriate technical and organizational security measures to help protect your personal information from unauthorized access, accidental loss, misuse, or disclosure.

While we take reasonable steps to safeguard your data, no online transmission or storage system can be guaranteed to be completely secure.