Privacy Policy

At Retrohaveneu, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We may collect the following types of information:

  • Contact details such as name, email address, phone number, and shipping address
  • Order and transaction details
  • Device and browsing information (such as IP address, browser type, and cookies)
  • Customer service communication records

We only collect information necessary to provide and improve our services.

How We Use Your Information

Your information may be used for:

  • Processing and delivering your orders
  • Providing customer support
  • Sending order updates and service notifications
  • Improving our website, products, and user experience
  • Preventing fraud and ensuring payment security

We do not sell your personal data to third parties.

Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences
  • Analyze website traffic and performance
  • Improve marketing effectiveness

You may disable cookies in your browser settings, but some features may not function properly.

Data Sharing

We may share your information only with:

  • Shipping carriers for order delivery
  • Payment processors for secure transactions
  • Legal authorities if required by law

All partners are required to handle your data securely.

Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system is 100% secure.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for marketing communications

Contact Us

For privacy-related questions, please contact:

Address: 11494 Sweet Clover Ln #G, Cleveland, TX 77328, United States

Email: service@retrohaveneu.com

Phone: +1 (281) 806-6277

Customer Service Hours: Mon–Fri, 9:00 AM–6:00 PM CST