Terms of Service
Welcome to Retrohaveneu. These Terms of Service (“Terms”) outline the rules and conditions that apply to your access and use of our website, services, and purchases. By visiting our website or completing a purchase, you acknowledge that you have read, understood, and agreed to be bound by these Terms.
Use of Our Services
By accessing our website or purchasing our products, you confirm that you meet the legal age requirements in your state or country of residence. You agree to use our website, products, and services only for lawful purposes and in accordance with all applicable regulations.
Retrohaveneu reserves the right to decline service or refuse transactions at our discretion for any reason permitted by law.
Orders and Product Availability
All orders placed through Retrohaveneu are subject to product availability and our acceptance. We reserve the right to restrict, adjust, or cancel order quantities for any customer, household, or transaction when necessary.
While we strive to ensure that all product information, images, descriptions, and colors are displayed accurately, we cannot guarantee that all details are completely free from errors. If any inaccuracies occur, we reserve the right to correct the information, update the product details, or cancel the affected order.
Pricing and Payment
All product prices are displayed in the applicable currency and may be changed at any time without prior notice. Retrohaveneu reserves the right to modify, suspend, or discontinue any products or services at its discretion.
Payment must be successfully completed during checkout. We accept the payment methods available on our website. By providing your payment details, you authorize Retrohaveneu to process and charge the full amount of your order.
Shipping and Delivery
Estimated delivery times are provided for reference only and may vary based on destination, customs procedures, carrier schedules, or other circumstances outside of our control.
Retrohaveneu is not responsible for delays caused by shipping providers, customs inspections, weather conditions, or other external events.
Customers are responsible for ensuring that all shipping information provided during checkout is accurate and complete. Retrohaveneu cannot be held responsible for failed deliveries or lost shipments resulting from incorrect customer-provided information.
Returns and Refunds
Customers may request a return or exchange within 14 days after receiving their order, provided that the products remain unused, unworn, and returned in their original packaging and condition.
After returned items have been received and inspected, approved refunds will be issued within 2–3 business days through the original payment method. The time required for the funds to appear may vary depending on the customer’s bank or payment provider.
Please review our Return & Exchange Policy for additional information regarding eligibility and procedures.
Intellectual Property
All materials available on the Retrohaveneu website, including but not limited to images, logos, graphics, designs, written content, and other materials, are owned by Retrohaveneu or used with authorization. These materials may not be copied, modified, distributed, or reproduced without prior written consent.
Limitation of Liability
To the fullest extent permitted by applicable law, Retrohaveneu shall not be responsible for any indirect, incidental, special, or consequential damages resulting from the use of our products, website, or services.
Unless otherwise expressly provided, all products and services are offered on an “as is” and “as available” basis without any additional warranties.
Privacy
Any personal information provided by you through our website is handled in accordance with our Privacy Policy. Retrohaveneu is committed to protecting customer information and maintaining responsible data practices.
Changes to These Terms
Retrohaveneu reserves the right to revise, update, or modify these Terms at any time without prior notice. Any changes will become effective once posted on our website. By continuing to use our services after updates are published, you agree to the revised Terms.
Contact Information
Address: 11494 Sweet Clover Ln #G, Cleveland, TX 77328, United States
Email: service@retrohaveneu.com
Phone: +1 (281) 806-6277
Customer Service Hours: Mon–Fri, 9:00 AM–6:00 PM CST