Shipping & Delivery Policy

Shipping Policy

Thank you for shopping with Retrohaveneu. We are committed to providing a reliable and convenient delivery experience. Please review the following shipping information regarding order processing, delivery times, shipping fees, and related services.

Shipping Coverage

Retrohaveneu currently provides shipping services exclusively within the United States. Orders submitted with delivery addresses outside the United States cannot be processed or fulfilled at this time.

We are continuously improving our logistics network and may expand our delivery coverage to additional regions in the future.

Order Processing Time

Before shipment, all orders require a preparation period for processing, inspection, and packaging.

After payment confirmation, orders are generally processed and prepared for shipment within 1–3 business days.

During high-demand periods, promotional campaigns, or holidays, processing times may be extended due to increased order volume. We appreciate your patience and understanding during these periods.

Delivery Timeframe

Once your order has been shipped, standard delivery within the United States typically takes approximately 6–10 business days.

Please note that this timeframe is an estimate only and may vary depending on factors including:

Distance between the fulfillment center and delivery destination
Carrier operating conditions and service performance
Weather conditions or unexpected disruptions
Peak shipping seasons, holidays, or increased demand periods

Although we work with reliable shipping partners, we cannot guarantee an exact delivery date.

Shipping Fees & Free Shipping Eligibility

Retrohaveneu offers a simple and transparent shipping fee structure:

Orders with a total value of $109.00 or more qualify for free standard shipping
Orders with a total value of $108.99 or less are subject to a flat shipping fee of $9.70

All applicable shipping charges will be automatically calculated and displayed during checkout before payment is completed.

Tracking Information

After your order has been dispatched, a shipping confirmation email containing your tracking number will be sent automatically.

You may use the tracking number provided to monitor your shipment status through the carrier’s official tracking system.

If you do not receive tracking information within the expected timeframe, please check your email spam folder or contact our customer service team for assistance.

Shipping Address Responsibility

Customers are responsible for providing complete and accurate shipping information at checkout.

Retrohaveneu is not responsible for delivery delays, failed deliveries, or lost packages caused by incorrect, incomplete, or inaccurate address information provided by customers.

If you need to make changes to your shipping address, please contact us as soon as possible. Once an order has entered the fulfillment process, address modifications may no longer be available.

Shipping Delays & External Factors

While we make every effort to ensure timely delivery, certain circumstances may affect shipping times and are beyond our control, including but not limited to:

Severe weather conditions
Carrier delays or operational interruptions
Transportation restrictions
High-volume shipping periods

In these situations, delivery times may be extended without advance notice.

Lost or Delayed Shipments

If your shipment is significantly delayed or tracking information has not been updated for an extended period, please contact our customer support team.

We will assist in contacting the carrier, investigating the shipment status, and providing support whenever possible.